Returns & Exchange
We accept returns and exchanges of products when, for instance, you do not like the product you ordered or you have chosen the wrong size, and you wish to return it. Under these circumstances you are responsible for the return shipping costs. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
At the date of receiving your package, you have 14 days to return it.
Please contact us at firstname.lastname@example.org with your return details.
We cannot exchange returned products for another size or item. You should place a new order if you wish to buy another product or change the size.
If, however, there was a mistake regarding your order packing we will cover the shipping costs. If this is the case, please contact us as soon as possible at email@example.com with your order reference number and details.
We will normally inform you within 3 working days if we accept the return request.
Please note that Beau Loves cannot be held responsible for articles that are lost or damaged during transport and advise that you use a tracked service.
Please return your items at the following address:
Beau Loves Returns - 77 Queens Road, Essex, IG9 5BW, UK