We sell products around the world. The chart below indicates the costs for the main destinations. Please be aware that customs duties for deliveries outside the European Union are not included and have to be paid to the courier upon delivery of your product.
|COUNTRIES||STANDARD DELIVERY||EXPRESS DELIVERY|
|Europe - Zone 1||£6||£11|
|Europe - Zone 2||£9||£16|
|US & Canada||£10||£18|
|Rest of the world||£10||£18|
We dispatch all standard delivery orders within 2-5 days (Monday – Friday) with the exception of sale and peak periods where this may take longer.
Due to Covid 19 Lockdown packages may take up to 10 days to dispatch in order to ensure safe distancing in our distribution centre. We thank you for your patience at this time and please rest assured your order will reach you as soon as possible.
Once your order is sent, you will receive a tracking number by e-mail to follow your package along its trip to your doorstep. Feel free to contact firstname.lastname@example.org if you have any further questions or concerns regarding the shipment of your order.
Our packages are shipped with UPS, TNT and other local couriers, and a signature may be required on receipt. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Alternatively the courier will try two more times to deliver the package.
Unfortunately we are unable to change a delivery address once the order has been dispatched. If you change the delivery address, there will be an additional charge, which you will have to pay to the courier company directly upon delivery.
If the parcel is damaged when it arrives, please contact us within 24 hours and we will contact the courier Company.